Cookie Policy

Cookies are small text files placed on your device when you visit a website. Local storage works similarly inside the app and browser. Both help a service remember you between visits — for example, keeping you signed in.

Paya uses essential cookies and local storage to keep you signed in securely, to remember your session, and to protect the service against abuse. The app cannot work without these, and they cannot be switched off.

Your transaction PIN is never stored on your device in readable form.

We may store small preferences — such as whether you have dismissed an introduction screen — so the app feels familiar when you return. These identify your device only, not you personally.

We use privacy-respecting, aggregated analytics to understand which features are used and where the experience can be improved. The data is not used to identify you personally, and you can opt out at any time from your profile settings.

Our payment partners may set limited cookies when processing a payment, to keep that transaction secure. We do not allow advertising networks to track you through the app.

You can clear or block cookies in your browser settings; the app’s essential storage is managed through your device settings. Blocking essential cookies will stop the app from working correctly.

Deleting cookies may sign you out and reset small preferences — none of your payment history is stored in cookies, so nothing is lost.

If we add or change how we use cookies, we will update this policy and its “last updated” date. Questions: support@paya.ng.